Menu

Privacy Policy

At Opulence Travels, we are committed to protecting your privacy and ensuring that any personal information you provide while using our website is handled securely and in accordance with this privacy statement. This privacy policy outlines how we collect, use, and safeguard your information. When we request information that could identify you, you can rest assured it will only be used as described in this policy.
A privacy policy is a legal document that discloses how a party collects, uses, shares, and manages user data. The contents of a privacy policy may vary depending on applicable laws across various jurisdictions. While there is no universal template, many organizations offer guidelines to help draft compliant policies.
Opulence Travels, may revise this policy periodically by updating this page. We encourage you to check it occasionally to ensure you are comfortable with any changes.
We may collect personal information such as your name, job title, contact details (including email address), demographic data (such as postcode, preferences, and interests), and other information relevant to surveys and promotional offers. This information is primarily used to understand your needs and provide a better service. Specifically, we use the data for internal record-keeping, product and service improvements, sending promotional emails about our offerings, and occasionally contacting you for market research via email, phone, fax, or mail. We may also customize the website experience based on your interests.
We are deeply committed to securing your data. We will not sell, distribute, or lease your personal data to third parties without your permission unless required by law. We may, however, share promotional information from third parties if you have indicated interest.

Disclaimer Policy

Our disclaimer outlines the limitations and expectations associated with the use of our website. It serves to manage legal liability, fulfill a duty of care, and limit potential exposure to claims. Disclaimers may vary based on context, the parties involved, and applicable laws, and may sometimes reflect voluntary waivers of responsibility.
The website disclaimer includes key sections such as absence of warranties, limitations of liability, exceptions, reasonableness, other parties’ roles, and enforceability of provisions.
All information on this website is intended for general purposes only. While we strive to keep content accurate and up to date, We make no guarantees—express or implied—regarding the completeness, reliability, suitability, or availability of information, products, services, or related graphics on the website. Any reliance placed on such content is strictly at your own risk.
We will not be liable for any loss or damage arising from the use of this website, including indirect or consequential losses or loss of data or profits.
We make every effort to ensure the website runs smoothly; however, Opulence Travels takes no responsibility and will not be held liable if the website becomes temporarily unavailable due to technical issues beyond our control.

Cancellation & Refund Policy

Our cancellation and refund policies are subject to the individual terms and conditions of the hotels or resorts where bookings are made. These policies vary depending on factors such as the specific hotel, the season, and the time remaining between the cancellation date and the check-in date.
In all cases, Opulence Travels charges a processing fee of 10% for any cancellations or amendments made to bookings.